Brandable Customer app for iOS & Android
Easy-to-use app that knows users’ location and language, designed to make booking a ride an enjoyable experience.
- Language & location aware
- Instant & scheduled rides
- Promo codes & referrals
2M+ daily orders un on the Emaa Driver App.
Smart, Automatic Solution
Ideal for ride-hailing dispatch operators.
One Dashboard
Collect and manage all orders in one place.
Monitor Driver Workload
Keep track of drivers’ activities and availability.
Manual Mode
Switch to manual control to handle issues directly.
//Operator-first features
More features for effective and stress-free taxi management
Take control of your taxi business with Emaa dispatch system — key Operator App features below.
Visualize your drivers on the heat map
See all drivers in real-time and analyze their workload with a heat map and clusters.
Find any order in seconds
Use filters for instant orders and preorders, and find and manage any order in seconds.
Track all order events and details
See the actual route the driver is taking, full timing of the trip, the price, and customer comments.
Reward regular customers
Give discounts to regular customers or set fixed prices for certain trips to encourage loyalty.
Find customers with Search
Find any customer using the Search option to repeat orders, locate lost items, or manage complaints.
Leave comments for operators and drivers
Leave notes and instructions for other managers, operators, or drivers to simplify coordination.
Manage your business from any device
Access Operator App from phone, tablet, laptop, or desktop to manage operations on the go.
Integrate your call center (PBX integration)
Automatically populate customer phone numbers, names, and notes when calls come through your VOIP system.
Book a demo — explore Operator App
Take a tour of Emaa Operator App features and discover if the solution fits your business.
//Customer Satisfaction
Take control of your taxi business with Emaa dispatch system
Discover if Emaa is right for your business. Take a tour of Emaa’s features and capabilities, explore demo mode, and experience all features before going live.
//Who will benefit from Operator App?
Business owners, call centers and support teams
Operator App streamlines phone orders and dispatch workflows for teams that still receive calls.
Business owners
Focus on other tasks while driver order assignments run automatically with Emaa’s intelligent queue algorithm. Check, track, and control at any time.
Call center managers
Monitor queues, SLAs, and operator performance; integrate phone systems to speed up call handling.
Customer support
Quickly find customer orders, repeat bookings, and resolve complaints with easy search and notes.
An Operator App lets you manage phone orders from one place. It ensures all orders are easily handled whether they come from calls, web, or apps.
Operators can assign jobs manually or rely on automatic assignment rules and queues depending on your configuration.
You can define and adjust the radius of operational zones in the panel to match your city layout and coverage policy.
Yes. Operator App works on phones, tablets, and desktops — access it from any device with a browser or our supported apps.
Many integrations are supported — contact Emaa support to discuss connecting your third-party systems.
//What business owners say
Testimonials straight from Emaa users.
“Used by 400+ businesses all over the world Our switch to Emaa.”
Brandy G.
Vice President“Start the app with your localization in less than a few days.”
Harith M.
CEO“Inspired by Kaiian's success and a standout demo, Emaa was our clear choice.”
Abel A.
Executive//Learn more
Learn more about My Hub
Add, Suspend & Delete Drivers
Manage drivers efficiently, update their status, or remove them when needed.
Learn moreHandle Driver Activation Requests
Approve or manage driver activation requests to keep operations smooth.
Learn more
//Emaa suite
Check other Emaa apps you get access to
Every app is designed to optimize your ride-hailing business with a full toolkit for passengers, drivers, operators, and partners.
- Consistent UI + animations across apps
- Single source of truth in My Hub
- Shared analytics, payouts, and marketing
Brandable Driver app for iOS & Android
Everything a driver needs to get the job done well: easy online registration, cash & card payments.
- Easy online registration
- Cash & card payments
- Contact & rate passengers
Admin system for managing your ride-hailing business
Manage drivers and operators, set up referral programs, and analyze the effectiveness of your ride-hailing business.
- Driver & operator management
- Referral program setup
- Analytics & reporting
Platform for partners to order services
A web application for hotels, restaurants, airports, business centers, and more. Partners can order services without installing any app.
- No installation required
- Works on all devices
- Seamless partner experience
//Start today
Switch to a smarter dispatch system with Emaa
Explore the Operator App with a 14-day free trial and see how it can streamline your operations. Welcome to the Operator App, designed to help your team manage rides efficiently and effortlessly.
Let’s Get Started with emaa
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Toll-Free Support(+1) 302-466-5644