WhatsApp for taxi and ride-hailing businesses
Compare WhatsApp to other tools for managing taxi orders. Take control of your mobility business and stop losing orders due to poor efficiency.
Pros and Cons of WhatsApp for taxi companies
WhatsApp is cost-effective and helps to launch a taxi business quickly. It also limits your business growth and results in daily lost revenue.
Benefits
of using WhatsApp for your mobility service
- ✔ Easy to use - no installations required
- ✔ Cost-effective with real-time location sharing
- ✔ Familiar interface for drivers and customers
- ✔ Marketing in WhatsApp groups is available
Risks
of using WhatsApp for your mobility service
- ⚠ Lost orders due to the lack of a convenient app-based booking system
- ⚠ Difficulty in managing multiple bookings
- ⚠ Increased idle time for drivers due to the lack of a smart distribution algorithm
- ⚠ Very limited scalability
- ⚠ No branding, which makes promotion online and in app stores impossible
- ⚠ No payment tracking and order history
- ⚠ No safety features
- ⚠ High risk of fraudulent activity
- ⚠ Functionality depends on WhatsApp's stability and security
- ⚠ User data is stored in WhatsApp with no way to download it, which makes later migration harder
Discover a better way to automate mobility service
At Emaa, we know exactly what a daring startup — or an established traditional taxi company willing to automate — needs to become a market leader. Check out the vitally-important features for a ride-hailing service.
Alternatives to WhatsApp account for your ride-hailing business
Compare tech options for taxi business automation. Learn how they differ in helping you attract new customers, track drivers, oversee cash flow and make informed business decisions
| WhatsApp for business | SaaS ride-hailing platform (e.g., Emaa) | Custom app development | Taxi clone apps | |
|---|---|---|---|---|
| Time to launch | 1-2 days | 3-5 weeks | 6-9 months | 4 weeks |
| Developer on your side required | no | no | ||
| Hidden payments | no | no | ||
| Built-in payment gateways | by request | for extra cost | ||
| Stability | mostly stable | 99.98% uptime | depends on end-result | unstable |
| App updates & maintenance | not required | for extra cost | for extra cost | |
| Apps' branding | for extra cost | |||
| Backend built-in | not required | for extra cost | no | |
| Marketing assistance | not required | for extra cost | for extra cost | |
| App stores launch support | no | for extra cost | no |
White-Label Ride-Hailing Apps
Free App Store Distribution
Operator Dashboards
Seamless Card Payments
Smart Order Distribution
In-App Marketing Tools
Advanced Map Integration
Performance Analytics
Switch from WhatsApp to Emaa in 5 easy steps.
Book a demo
Get a full walkthrough of the Customer App, Driver App, Operator panel, and MyHub to see how your business will operate on Emaa.
Book a demoSet up & test demo apps
Install demo applications and test real scenarios with guidance from your personal onboarding manager.
Book a demoCalculate unit economics
Use Emaa’s unique calculation tool to evaluate profitability, operational cost, and potential growth.
Book a demoGet the Super App platform
Launch your branded Customer & Driver apps across all app stores within 4 weeks — including the full admin panel.
Book a demoMake your first order
Your system is live. Start receiving bookings and managing operations in real time with Emaa’s performance tools.
Book a demoCustomer app
Grow user base. Launch iOS and Android Customer apps with your branding to attract and retain passengers.
Intuitive, easy-to-use design Any language, any location Simple ordering process In-app chat App stability in any condition Maintained and updated every month All payment options: cash, card, terminal, 10+ payment gateways
Driver app
Launch iOS and Android Driver apps with your branding to make sure your drivers have everything to get the job done.
Easy online registration Obvious workflow Intelligent algorithm to assign orders All payment options Automated driver billing Passenger ratings In-app chat
Company management system (My hub)
Take control of your business with a powerful Emaa company management system.
Manage drivers and operators Choose billing plans Get business performance reports Make data-driven decisions with analytics Create discount and referral programs to increase user acquisition.
Dispatch system (Operator app)
Let operators provide a quicker and more efficient service by collecting all orders on one dashboard, listed and sorted by relevancy.
Keep track of drivers’ activities and availability Find any order in seconds Enjoy efficient address search and world geocoding Track all order events and details.
Web booking app
For hotels, restaurants, bars and receptions. Partner with other businesses and get the most out of these partnerships with Web app.
Manage your business on tablet, desktop, and mobile Allow to order a service with one click Offer both instant orders and pre-orders Make your services available to Huawei, Windows Phone, and laptop users
Super App Ride-hailing & Delivery app
Launch a new revenue vertical connecting Delivery app to your taxi service.
Partner with local restaurants and shops Let your drivers work as couriers Cheaper customer acquisition for both companies Ability to launch both ride-hailing and delivery apps from a single platform at an affordable cost
Hear from those who switched to Emaa and became local market leaders.
Real success stories from fast-growing mobility companies powered by Emaa.
Kaiian — Leading the Market in Saudi Arabia
Kaiian became one of the top ride-hailing companies in Saudi Arabia, competing directly with Uber and Careem after switching to Emaa.
TaxiBit — Fastest-Growing in Central America
TaxiBit scaled rapidly and became the fastest-growing ride-hailing platform in Central America using Emaa’s technology.
Getting started is easy! Simply reach out us through our contact form or give us a call & we’ll schedule.
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